Faq

Do you have a retail store?

Yes, we do! You’re welcome to visit our studio at: 

Address :- 234, Shaheed Major Vikas Yadav Marg, Adjacent to Samsung Service Center, Kirti Nagar, Sector 15 Part 1, Gurugram, Haryana – 122001

Our studio is where the magic happens — every piece is designed and handcrafted right here with love and care. We'd love to have you drop by!

 

Can I modify or cancel my order?

Need to make a change? No problem! If you’d like to amend, cancel, or add to your order, please contact us within 24 hours of placing it.
Reach out via Instagram at @ritiveshbyritikaaggarwal or WhatsApp us at +91- 9599286083

Note: Please double-check your shipping address before confirming your order. Incorrect addresses may cause delays or automatic returns. If there’s a mistake, get in touch with us right away.

 

Where do you ship? Is there a shipping fee?

We offer Free shipping PAN INDIA.
All prices are inclusive of GST.

 

When will I receive my order?

We usually ship orders within 8 –10 working days from the date of purchase.
we never compromise on the quality and detail of our handcrafted pieces.

What payment methods do you accept?

We process orders only after receiving full payment.
we accept payment through: UPI, Net Banking, Cards.

(COD is not available.)
If you'd like to pay via bank transfer, just drop us a message and we'll share our account details with you.

 

Have more questions?
Feel free to reach out — we’re always here to help!
📲 WhatsApp: +91-9599286083
📩 Instagram DM: @ritiveshbyritikaaggarwal